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Privacy Policy

Our Privacy Policy is below.

Introduction

Norman Wenn Skip Hire (“We” or “Us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website (the “Website”) and the services we offer (the “Services”). 

What Information We Collect

We collect two main types of information:

  • Personal Data: This includes information that can be used to identify you as an individual, such as your name, email address, phone number, billing address, and IP address.
  • Usage Data: This is information collected automatically about your use of the Website, such as the pages you visit, the time you spend on the Website, and the device you use.
 

How We Use Your Information

We use your personal data for the following purposes:

  • To provide and improve the Services: We use your information to operate and maintain the Website, fulfil your requests for skip hire services, and improve your overall experience.
  • To communicate with you: We may use your information to contact you about your account, respond to your inquiries, send you important information about the Services, and for marketing purposes (only with your consent).
  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
 

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract: When you use our Services, we need to process your information to fulfil our contractual obligations to you.
  • Consent: We may ask for your consent to use your information for specific purposes, such as marketing. You can withdraw your consent at any time by contacting us.
  • Legitimate Interest: We may use your information for our legitimate interests, such as improving the Website and Services, preventing fraud, and ensuring the safety and security of our users.
 

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy. We will also retain your data as needed to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Data Subject Rights

Under the GDPR, you have certain rights regarding your personal data. These rights include:

  • Right to access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to erasure: You have the right to request that we erase your personal data, subject to certain exceptions.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal data.
  • Right to data portability: You have the right to request that we transfer your personal data to another controller.

To exercise any of these rights, please contact us using the information below.

Security of Your Information

We take steps to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure and, aside from where UK law requires, Norman Wenn Ltd accepts no liability for instances of data breaches, publication or deletion occurring.

Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13.

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of any other website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy or your privacy rights, please contact us by email at info@normanwenn-skiphire.co.uk or by phone at 01603 881292.